At one of our client operations, an OMS resource is providing technical support while their technical staff is on part-time duty. We are assisting another client in implementing a new planning system including process design, documentation, and training.
As leaders committed to implementing industry best-practice, we understand that work looks different for mines today and we have adjusted our approach accordingly. For instance, at one mine site, the focus of our value-added dispatch program has shifted. Mine performance is now about the employee’s bottom line – ensuring that with limited personnel, equipment is as productive as possible at the absolute lowest costs. We are working to keep mine operations steady by providing direct support to mine dispatchers remotely, ensuring that each shift is optimized for production and cost.
The shift to working remotely can seem daunting, especially for larger mining operations where a physical presence to address issues would be the normal approach. However, there has never been a more important time to have full visibility and transparency on the health of a mining operation. Managing remotely requires managers and supervisors to get clear feedback on the operation in a timely manner and to act quickly to address issues impacting production. Our expert team members have the skills and capabilities to ensure your leaders have this transparency. We are experienced in communicating remotely within our team across time zones and are equipped and prepared to deliver the same level of service to our clients during this time.
Despite the restrictions on our daily lives and the effects of the COVID-19 on some mines, we are seeing positive signs across the mining industry. The response we see from crews at our clients’ sites is one of cooperation and cohesiveness – taking any measures necessary to accomplish the shared goal to stay operating while keeping people safe. We take these as small wins for the industry and see that the future of mining is strong.
For more information on our mining optimization services visit the services section of our website.