The mining industry can be rough and tough. At every turn, there is hard labor, a difficult decision to make, and high-performance goals to meet. How leaders in the industry approach their role can make all the difference in workers’ lives and their willingness to achieve goals. Practicing compassionate leadership is not only vital to the well-being of the employees, but also the success of our company and clients.
Leading with compassion is one tool that leaders and consultants can use to drive their employees or peers to resonate with goals that far exceed themselves as individuals. In any industry, if the leaders use these skills, the organization is more likely to fulfill its purpose. This translates to being especially important in the mining industry because of the strenuous nature of the work and high-performance targets.
Compassionate leadership has three components – empathy, understanding motivation, and cognitive awareness. One critical role we see that regularly benefits from leading with compassion is the dispatcher. Our Value Added Dispatch Training not only enhances the technical ability of the dispatcher, but can completely transform the role. We use these three main components as a part of our delivery, and more importantly, as a leadership methodology.